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Frequently asked questions

Any questions? We are happy to help.

We understand that you do not hand over your bookkeeping lightly. That is why we have collected the most common questions about our services, way of working and pricing.

Is your question not listed? Feel free to get in touch.

About WebwinkelBoekhouder

What is WebwinkelBoekhouder?

WebwinkelBoekhouder is a specialist bookkeeping solution for online shops, developed by Sophy & Co. in partnership with WebwinkelKeur.

We combine a smart AI bookkeeping system with personal accounting services. This lets us automate a large part of your administration and fully support you with your bookkeeping.

Is WebwinkelBoekhouder accounting software or an accountant?

Both. You get access to our AI bookkeeping system and a personal accountant who takes care of your administration.

So you do not have to process all your financial data or prepare your tax returns yourself.

Which businesses is WebwinkelBoekhouder suitable for?

We focus specifically on online shops. We support entrepreneurs with a sole proprietorship, partnership or private limited company, among others.

During the introduction we discuss your business and look at which services suit you best.

Do I need to be a WebwinkelKeur member?

No. WebwinkelBoekhouder is for all online shops. You do not need to be a WebwinkelKeur member to become a customer.

As a new customer, you can get three months of WebwinkelKeur for free if you are not a member yet.

Bookkeeping and services

Do I still have to do my own bookkeeping?

We take as much administrative work off your hands as possible.

Smart integrations and AI process a large part of your administration automatically. You only need to supply information we cannot obtain automatically, such as certain invoices, receipts or additional details.

Your personal accountant then handles the further processing and review.

Will I get a personal accountant?

Yes. You get a dedicated contact person who knows your business and whom you can turn to with questions about your bookkeeping and finances.

How do I submit my receipts and invoices?

Receipts and invoices that are not processed automatically can easily be submitted digitally.

For a paper receipt, for example, you take a photo and upload it. You do not have to type in the details yourself.

Do you also take care of my tax returns?

Yes. We take care of the tax returns included in your plan.

For example VAT returns, the income tax return or the corporate income tax return.

Which returns are needed depends on your legal structure and personal situation.

Do you also help with financial advice?

Yes. Your personal accountant can help you understand your financial situation and thinks along with you about how your business develops.

Need extensive or specialist advice? Then we discuss in advance which additional services are needed.

Can you help if I sell abroad?

Yes. We also support online shops with international activities.

We can help you with, among other things, international VAT rules, processing foreign transactions and the OSS scheme.

During the introduction we discuss which international obligations apply to your business.

Software and integrations

Which shop systems do you support?

Wherever possible, we use integrations with your online shop, bank, payment provider and other systems.

During the introduction we look at which integrations are available for your business and how we can automate your administration as much as possible.

What exactly does the AI bookkeeping system do?

Our AI system helps recognise, process and categorise financial data.

Combined with smart integrations, this lets us automate a large part of the recurring administrative work.

Your personal accountant supervises the processing and carries out checks where needed.

Can I view my financial data myself?

Yes. You get access to your bookkeeping system and the available financial overviews.

We are also working with WebwinkelKeur on ways to show certain financial reports directly in the WebwinkelKeur dashboard.

Pricing and plans

How much does WebwinkelBoekhouder cost?

Our plans start at €69 per month.

The exact price depends on your legal structure, the size of your administration and any additional services.

You can find more information on our pricing page.

Are there any additional costs?

You know in advance which work is included in your plan.

Are additional services needed, for example because of international activities or specialist advice? Then we discuss any extra costs in advance.

What does the three months of free WebwinkelKeur offer involve?

If you become a WebwinkelBoekhouder customer and are not a WebwinkelKeur member yet, you get three months of WebwinkelKeur for free.

After the free period, the regular subscription fees apply. To display the trust mark, your online shop must meet the trust mark conditions.

Switching

Can I switch from my current accountant?

Yes. We help you switch and discuss which information we need from your current administration.

That way we make the transition as easy as possible.

Can I also switch during the year?

In many cases that is possible.

We look at your current administrative situation and discuss when it is best to switch, so that ongoing work and tax returns line up properly.

How soon can I start?

That depends on, among other things, your current administration and the integrations you need.

During the introduction we discuss what is needed and when we can start with your bookkeeping.

Is your question not listed?

We are happy to help. Get in touch or book a free, no-obligation introduction.